At laki97 we believe your personal information belongs to you — not to us. We collect data that is genuinely necessary to operate a safe, compliant and functional betting platform for Pakistani players, and nothing beyond that. We do not sell your data. We do not trade it. We do not pass it to advertisers or data brokers. What you share with laki97 stays with laki97, processed only for the purposes described in this policy. If you ever have a question about your data that is not answered here, our support team is available 24/7 via live chat.
laki97, operating at laki97.ws, is the data controller responsible for the personal information of all registered members and visitors to the laki97 platform. As data controller, laki97 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and fairly.
This Privacy Policy applies to all personal data collected in connection with your use of laki97, including data collected when you register an account, make a PKR deposit, place a bet, interact with our customer support team, participate in a promotion or simply browse the laki97 website without registering.
If you have any questions about how laki97 handles your data, or wish to exercise any of the rights described in this policy, you can contact us at any time via the channels listed in Section 13 of this policy. We will acknowledge your request promptly and respond substantively within a reasonable time.
laki97 collects personal data in three main ways: directly from you when you register and use the platform, automatically as you interact with laki97, and — in limited circumstances — from third-party payment processors involved in processing your PKR transactions.
Data you provide directly to laki97:
- Identity data: Full legal name as it appears on your CNIC, date of birth;
- Contact data: Pakistani mobile phone number, email address;
- Verification data: CNIC number, CNIC front and back images, proof of address documents where requested;
- Account data: Username, encrypted password, account preferences and communication settings;
- Financial data: Payment method type (Easypaisa, JazzCash, NayaPay, SadaPay, bank account, card), account name registered on payment method, transaction reference numbers — laki97 does not store full card numbers or mobile wallet PINs;
- Support data: Content of live chat conversations and email correspondence with the laki97 support team.
Data collected automatically when you use laki97:
- Technical data: IP address, device type, operating system, browser type and version;
- Usage data: Pages visited on laki97, betting and gaming activity, session duration, feature interactions;
- Cookie data: Session identifiers and preference cookies as described in Section 9 of this policy.
Every piece of data laki97 collects has a specific, justified purpose. The table below outlines what we use your data for and why:
| Purpose | Data Used | Why Necessary |
|---|---|---|
| Account creation & management | Identity, contact, account data | To set up and maintain your laki97 account |
| Identity verification (KYC) | Identity, CNIC, verification docs | Compliance with anti-money laundering requirements |
| Processing PKR deposits | Financial, identity data | To credit your laki97 PKR wallet |
| Processing PKR withdrawals | Financial, identity data | To transfer winnings to your Easypaisa or bank |
| Bet & game settlement | Usage, account data | To record and settle your wagers correctly |
| Fraud detection & security | Technical, financial, usage data | To protect you and laki97 from fraud |
| Customer support | Identity, support, account data | To resolve your queries and complaints |
| Responsible gaming tools | Usage, account, financial data | To monitor and support safe gambling behaviour |
| Service communications | Contact data | To notify you of account updates and policy changes |
| Platform improvement | Usage, technical data | To analyse and improve laki97 features |
laki97 does not use your personal data for targeted advertising on third-party platforms. We do not build advertising profiles from your betting activity. Your laki97 usage data stays on laki97.
laki97 processes your personal data under the following legal bases, depending on the purpose:
- Contractual necessity: Processing required to fulfil the laki97 member agreement — creating your account, processing PKR deposits and withdrawals, settling bets and providing customer support;
- Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements and any other legally applicable obligations — including identity verification and the maintenance of transaction records;
- Legitimate interests: Processing that is necessary for laki97's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring and platform improvement — provided those interests do not override your fundamental privacy rights;
- Consent: Where laki97 sends you optional marketing communications about new features, promotions or bonuses, we do so only on the basis of your explicit consent. You can withdraw that consent at any time by contacting the laki97 support team or updating your communication preferences in account settings.
Because laki97 processes all transactions in Pakistani Rupees via local payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Pakistani-issued Visa/Mastercard — we want to be completely transparent about how your financial information is handled.
When you make a deposit or request a withdrawal on laki97, your payment details are transmitted through an encrypted connection to the relevant payment processor. laki97 itself stores only the minimum necessary information to:
- Confirm that a payment was made;
- Match the payment to your laki97 account;
- Verify that the payment originates from an account registered in your own name;
- Maintain a transaction audit trail for regulatory compliance purposes.
laki97 does not store full credit or debit card numbers. We do not store your Easypaisa or JazzCash PIN or full account password. Payment method data is handled in compliance with PCI DSS standards where card data is involved. All payment data in transit between you and laki97's systems is encrypted using 256-bit SSL.
For the purpose of AML (anti-money laundering) compliance, laki97 may request documentation about the source of funds deposited on the platform. This is a legal requirement — not a reflection on individual members — and is handled confidentially by our compliance team.
laki97 does not sell, rent, trade or otherwise commercially transfer your personal data to third parties. The following limited categories of recipients may receive your data where strictly necessary:
- Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay and card processing gateways — receive the transaction data necessary to process your PKR deposit or withdrawal. Their handling of your data is governed by their own privacy policies and applicable Pakistani financial services regulations;
- Identity verification providers: Where laki97 uses a third-party service to verify CNIC authenticity or run document checks, that provider receives only the specific information required for verification and is contractually bound to confidentiality;
- IT and infrastructure providers: Cloud hosting and technical service providers who operate laki97's servers process data on laki97's behalf under strict data processing agreements. They are not permitted to use your data for their own purposes;
- Regulatory and law enforcement authorities: laki97 is legally required to disclose member data to relevant authorities when presented with a lawful request. We will notify you of such requests where legally permitted to do so;
- Fraud prevention services: Where a fraud investigation requires external data comparison, data is shared only to the extent required for the specific investigation.
No marketing companies, advertising networks, data brokers or social media platforms receive your laki97 personal data. Ever.
laki97 retains your personal data only for as long as it is needed for the purposes described in this policy, or as required by applicable legal and regulatory obligations. The following retention guidelines apply:
- Active account data: Retained for the full duration your laki97 account is open and active;
- Account closure: After you close your laki97 account, identity, financial and transaction data is retained for a minimum of 5 years for AML and regulatory compliance purposes. This is a legal requirement we cannot waive;
- Support communications: Live chat transcripts and email correspondence are retained for 2 years after the conversation closes, for quality assurance and dispute resolution purposes;
- Cookie and technical data: Session cookies expire when you close your browser. Analytical data is anonymised after 13 months;
- Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance record-keeping.
When retention periods expire, data is either securely deleted or anonymised so that it can no longer be linked to any individual member. laki97 reviews its data retention practices regularly to ensure we are not holding data for longer than necessary.
laki97 invests seriously in the technical and organisational security measures that protect your personal data. The threats we protect against include unauthorised access, data breaches, loss, alteration and disclosure. Here is what we have in place:
- 256-bit SSL encryption on all data in transit between your device and laki97's servers — the same standard used by major international financial institutions;
- Access controls: Your account data is accessible only to you (via your authenticated credentials) and to laki97 staff who have a documented need to access it. Staff access is logged and audited;
- OTP verification on withdrawal requests adds a second layer of identity confirmation before any PKR leaves your account;
- Secure infrastructure: laki97's servers are hosted in access-controlled, monitored data centres with physical and digital security controls;
- Regular security reviews: laki97's technical infrastructure is reviewed regularly for vulnerabilities;
- Incident response: laki97 has a documented data breach response process. In the event of a breach affecting your personal data, you will be notified as required by applicable law.
While laki97 takes every reasonable measure to protect your data, no system is completely impenetrable. You also have a role to play — protecting your login credentials, not sharing your password and logging out of laki97 on shared devices. If you believe your account has been compromised, contact our live chat support team immediately.
laki97 uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. We use a minimal, purposeful set of cookies. We do not use advertising cookies or third-party tracking cookies that follow you across other websites.
The cookies used on laki97 fall into two categories:
Essential cookies (cannot be disabled — required for the platform to function):
Analytical cookies (help us improve laki97 — stored anonymously):
Analytical cookies can be disabled through your browser settings. Essential cookies cannot be disabled without impacting core laki97 functionality. Session cookies expire automatically when you close your browser. Preference cookies persist for up to 12 months.
You have meaningful rights over your personal data held by laki97. These rights can be exercised at any time by contacting our support team via live chat or email at support@laki97.ws. Here is what you are entitled to:
Right of Access
Request a complete copy of all personal data laki97 holds about you. We will provide this in a readable format within a reasonable timeframe.
Right to Rectification
Request correction of any inaccurate personal data laki97 holds about you — for example, a misspelled name or incorrect date of birth on your account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected — subject to legal retention obligations laki97 cannot waive.
Right to Restriction
Request that laki97 restricts processing of your data — for example, while a rectification request is under review — rather than deleting it outright.
Right to Portability
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose to do so.
Right to Object
Object to processing of your personal data for direct marketing or where laki97 is relying on legitimate interests as the legal basis and you believe your rights override those interests.
laki97 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under 18 years of age. Our registration process includes date-of-birth verification and we reserve the right to request CNIC confirmation at any time to verify age.
If laki97 becomes aware that personal data has been collected from a person under 18, that account will be immediately suspended and the data deleted, with any deposited funds returned where operationally and legally possible. We do not retain data collected from minors beyond what is necessary to process the refund and document the incident for compliance records.
If you are a parent or guardian and believe a minor has registered on laki97, please contact our support team immediately via live chat or at support@laki97.ws. We will act on the report promptly.
laki97 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or the introduction of new platform features that affect how we handle data. When we make material changes, we will notify you via:
- An on-screen notification the next time you log in to laki97;
- An email to your registered address, where we hold a valid email on file;
- An update to the "Last Updated" date at the top of this policy.
Non-material changes — such as clarification of existing language without changing the substance of how we process data — may be made without individual notification, but will always be reflected in the updated policy date. We recommend reviewing this policy periodically. Continued use of laki97 after a policy update constitutes your acceptance of the revised policy. If you disagree with changes, you may close your account as described in the Terms and Conditions, and any remaining PKR balance will be returned to your registered payment method.
If you have any questions, concerns or requests relating to how laki97 handles your personal data, please contact us through one of the following channels. We take privacy enquiries seriously and respond to every one substantively.
- Live Chat: Available 24/7 from within your laki97 account — fastest response for most queries;
- Email: support@laki97.ws — for formal data subject requests, responses within 30 days;
- Postal / formal complaints: Contact support@laki97.ws to request a postal correspondence address for formal written complaints.
When contacting laki97 about a privacy matter, please include your account username (not your password), a clear description of your request or concern, and — if applicable — the specific right you wish to exercise from Section 10 of this policy. This allows us to locate your data accurately and respond efficiently. laki97 will never ask for your account password via email or live chat — if you receive a communication claiming to be from laki97 asking for your password, please do not respond and report it to our support team immediately.